Digital delivery
Last updated: August 21, 2026
RoamUno products are digital. Nothing is shipped by post and no physical SIM card will arrive.
Digital delivery
After payment confirmation and order checks, the eSIM QR code or manual installation details are sent to the email address used at checkout. Most eligible orders are processed automatically. Risk review, supplier delay, or incomplete payment can delay delivery.
Your responsibilities
Enter an email address you can access while travelling, check spam and promotions folders, and install using a stable internet connection. Keep the installation email private. An eSIM profile is normally intended for one compatible device and may not be reusable after deletion.
Delivery issue
- Confirm that payment completed.
- Check your spam, junk, and promotions folders.
- Review the order status in your customer account.
- Do not place a duplicate order.
- Use the RoamUno Support page with your order number.
Payment-provider dispute tools are for unresolved payment disputes only, not ordinary delivery, installation, or activation support.